Tax Matters, El Paso

5

About

Since 1988, Tax Matters has guided individuals, families, and business owners through complex tax situations, bringing calm, clarity, and control. We do more than prepare forms or negotiate balances: we examine the full story behind each issue, carefully review prior returns and underlying records, identify every available option, and outline a clear path to resolution. Nearly four decades of hands-on tax experience shape our direct, personal, nonjudgmental guidance and our commitment to solutions tailored to each client rather than a one-size-fits-all program. When appropriate, we represent clients before the IRS and continue supporting them after the immediate problem is resolved.

  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 2:00 PM
  • Sunday 9:00 AM – 5:00 PM
What services does Tax Matters offer?
Tax Matters investigates the full story behind tax problems, prepares necessary forms, and negotiates balances when needed. They correct what needs correction, build a strategy around the client’s circumstances, and provide representation before the IRS when appropriate.
How long has Tax Matters been helping clients?
They have been helping clients since 1988 and offer nearly four decades of hands-on tax experience. That experience guides their approach to resolving complicated tax matters.
Who does Tax Matters work with?
Tax Matters assists individuals, families, and business owners in understanding where they stand and identifying available options. They deliver direct, personal guidance without judgment.
Will Tax Matters represent me before the IRS?
Yes. When representation is appropriate, Tax Matters will represent clients before the IRS as part of a tailored resolution plan.
What makes Tax Matters different from other tax services?
Tax Matters emphasizes careful review of prior returns and underlying records to craft long-term solutions. Their approach focuses on individualized support and solutions tailored to the client, with ongoing help after the immediate issue is resolved.

Reviews

Review owner's avatar
Two for the Road - Google user
a year ago
I can't say enough good things about working with Doug for both my personal and LLC tax filing this year. From the start, he was professional, knowledgeable, and incredibly patient—taking the time to explain everything in a way that made sense. Taxes can be overwhelming, especially when running a business, but Doug made the entire process smooth and stress-free. He was extremely thorough and caught a few deductions and details I would have easily missed on my own. His attention to detail and commitment to accuracy really gave me peace of mind. Doug is not only an expert in his field but also a genuinely kind and approachable person, which made the whole experience feel more like working with a trusted advisor than just a service provider. If you're looking for someone reliable, efficient, and easy to work with, I highly recommend Doug. I’ll definitely be working with him again next year!
Review owner's avatar
Seth - Google user
a year ago
I didn’t know where to go for help with my taxes, but a referral led me to Tax Matters—and I couldn’t be more grateful. Doug and his team took the time to answer all my questions and guide me through everything. It gave me real peace of mind knowing my taxes were being handled by professionals I could trust. Doug is not only incredibly knowledgeable, but also such a great person—someone I now proudly call a friend. Thanks again!
Review owner's avatar
Jose Ruiz - Google user
3 years ago
Doug is the utmost tax professional I've had the pleasure to work with. He was recommended to us to help us with a big tax issue our previous accountant had created for us. He assured us that he would take care of the issue and he did. If you are looking for a tax professional that doesn't use scare tactics to nickel and dime you, take your business to Doug at Tax Matters.
Review owner's avatar
joe babenco - Google user
3 years ago
I was needing a Tax specialist, help with my records as I have moved a year ago back to Texas. Doug Rutter and Tax Matters came highly recommend ! He put me at ease and made simple work of my books and Taxes! I wouldn't want to go anywhere else! Thanks for your help! Joe Babenco.
Review owner's avatar
Guillermo A. Blanco - Google user
3 years ago
Doug was awesome! I’d been putting off having my personal taxes done. I showed up for my appointment and was in and out in 15 mins. What a relief! Great place to go! See you guys next year.

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